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Shipping policy

  1. When will my order ship?
    When you place an order on GET JUNK'D, we promise to ship out your item(s) within 1 business day, Monday through Friday. This means that within one business day of your online purchase, you can be assured that your package is handed over to the logistics provider for prompt delivery.  A customized order however may take longer.

    All orders include a tracking number so that you can go online and follow the journey of your package. 

    Note: Our offices are closed on the weekend, so any orders placed on Friday will be shipped out first thing on Monday.     

    If you'd like to request a specific delivery time within Mumbai, please email us at support@getjunkd.in or call/whatsapp us at 9967401238. Once an order is shipped, we will unfortunately not be able to make any changes to your order.

  2. Through what carrier do you ship?

    We use FedEx, Bluedart, Delhivery, Ecom Express, and Speedpost for all pincodes and shipping is free for orders above INR 500. You will be notified when your order ships from our warehouse along with a Tracking Number.

    You will also be notified when your parcel is out for delivery in your local area. Please click here to track your shipment using tracking number or your order number.

  3. Do you ship internationally?

    No, we currently ship only within India. But hey we are getting there sooner than you think!

  4. Will someone call me before delivering the shipment?

While we cannot provide any guarantees on behalf of third party logistics firms, we will send you an email and/or SMS when your parcel is out for delivery in your local area. We will also constantly follow up on your behalf with the logistics firms towards ensuring that your item is delivered to you at the earliest. Please don't hesitate to contact us if you are facing any issues with the receipt of your parcel.

5. Why has my order not reached me?
Don’t flip out yet - talk to us first!
We know how frustrating it is to order something online and not have it delivered on time. That is why we work hard to get your order fulfilled as soon as possible by shipping it out the very next business day. However, in some unforeseen circumstances it may take a bit longer. In this case, we'll notify you of this delay immediately. The delay may also be due to the following reasons:
- A huge load with our logistics provider 
- A wrong / incomplete address
- The delivery boy could not reach your phone
- The customer was unavailable at the delivery address.

Hence if your package doesn’t arrive during the estimated time period, please contact us immediately at support@getjunkd.in or call/whatsapp us at 9967401238

5. Can I have my jewels rushed?
If you need your jewels by a specific date, we will do our very best to accommodate your needs. We do offer next day shipping within Mumbai. However, we cannot guarantee rushed shipments. Please contact us at support@getjunkd.in or call/whatsapp us at 9967401238 before placing an order if you have a deadline to meet.

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